Business » Voice

Voice over IP (VoIP) is a group of technologies that enables voice calls to be made over IP Data links, including LAN, WAN and Internet connections. VoIP is also known as Internet Telephony or IP Telephony.

IP Telephony has developed significantly in the last few years. Businesses are beginning to realise that IP Telephony delivers the cost savings, value and productivity gains that cannot be achieved with traditional telephone systems. The traditional telephone system is now becoming an expensive legacy device.

Wi-Manx can provide businesses with a wide range of VoIP solutions offering cost savings, increased productivity, efficiency and flexibility. If your business uses a legacy PBX system, we have the technology that can VoIP 'Enable' your current PBX, allowing you to take advantage of the many benefits available from Internet Telephony.

Some of the Voice solutions we provide are listed below;

IP PBX Systems

Private Branch Exchanges (PBX) are a standard feature in most modern businesses. The PBX links internal handsets with the Public Switched Telephony Network (PSTN). Some PBXs can also provide additional features such as Voice Mail and auto-attendant.

Wi-Manx supply and manage a product called PBXnSIP, a powerful software based PBX that is based on the SIP standard. PBXnSIP is the perfect product for small - medium sized enterprises. The system offers all the popular features of a traditional PBX but leverages the benefits of IP Based systems.

Outbound Trunking

Our technology allows you to route voice calls from both IP based and traditional PBX systems over your internet connection. These voice calls are converted to data packets which are then carried across the Wi-Manx VoIP infrastructure. The call is then connected using our telecoms gateways based in London. The immediate benefits of SIP trunking are the cost savings. Routing calls via London allows Wi-Manx to take advantage of the competitive UK and European telecoms markets; these cost savings are then passed on to our customers.

If your business already uses an IP Based PBX then there is a good chance that it will be compatible with our service. If you use a legacy PBX or your current IP PBX doesn't support the SIP standard then ISDN gateways can be used. The ISDN gateway sits between your current PBX and the ISDN Socket. Routing profiles are built on the gateway and calls are selectively routed out over the VoIP infrastructure. In the event of a power or service failure, calls continue to route out over your existing ISDN circuit. We have support for both BRI (2-channel), 2xBRI (4-channel) and PRI ISDN circuits (30-channel).

Least Cost Routing

Businesses with multiple offices often have different, isolated phone systems located in each office. Inter-office calls are commonly routed out using the local telecoms provider and are billed as National or International calls.

Wi-Manx offer a range of solutions that enable businesses with multiple offices to link all these disperate telephone systems onto a common IP platform. This platform will enable your business to route calls between offices for free, increase productivity, whilst calls remain both secure and of a high quality. With this system, calling someone in the Jersey office is as simple as dialling their local extension, likewise for London, Dublin or Hong Kong.

Our solutions work with both traditional, legacy PBX systems and also with the more modern VoIP based systems - from a variety of vendors.

Inbound Numbering

The Wi-Manx VoIP system can provide a genuine UK or European number that can route into your existing legacy PBX or IP PBX based system. We have access to most UK Area codes (650+) in addition to telephone numbers in several European cities. These numbers can be provisioned instantly and you can begin receiving calls within a matter of minutes. Customers can provide their clients with a number in Belgium, Switzerland or Glasgow - all routed directly to the customer's existing PBX. Inbound calls are routed over the European Telecoms infrastructure, and down via your existing internet connection provided by Wi-Manx.

Asterisk® Consultancy

Our knowledgable staff are experienced with the open-source Asterisk platform. Asterisk is the most popular and extensible open source telephone system in the world, offering flexibility, functionality and features not available in advanced, high cost proprietary business systems. Asterisk is a complete IP telephony platform for business

Wi-Manx have designed and implemented several custom Asterisk solutions for customers providing both entirely new systems and interworking with both existing VoIP and Legacy telephone systems. We also have experience working with the SER/OpenSER SIP Platform.

For more information on Asterisk, please visit the Asterisk website

More Information

If you would like more information about our voice solutions, please contact Wi-Manx sales.

Notes

The Wi-Manx VoIP service cannot and should not be used to contact the emergency services, this service should not be used as a sole alternative to a traditional telephone circuit. The service may not function in the event of a power failure. See our terms & conditions for more information.